General Conditions of Sale for the "La Première Airport Experience for arrivals and connections” Option for flights arriving at Terminal T2E - Paris-Charles de Gaulle
In the present General Conditions of Sale, unless otherwise indicated from the specific context, the expressions and terms below shall be defined as follows: "Air France": Société Air France, a limited liability company incorporated under French law, with its registered office at 45 rue de Paris, F-95747 Roissy CDG Cedex, France, and registered with the Registry of Commerce and Companies of Bobigny under the number 420 495178.
"Business Cabin": area aboard the aircraft for customers who have purchased a Business fare ticket.
"La Première Cabin": area aboard the aircraft for customers who have purchased a La Première fare ticket.
"Customer": An individual person of legal age, who has subscribed to the "La Première Lounge Suite + Exclusive Airport Experience" Option. .
"General Conditions of Sale or 'Conditions' or 'Presents' ": the present conditions defining the conditions or purchase of the "La Première Airport Experience for arrivals and connections" Option. "Long-haul": Flights between Europe and Asia, Oceania, Africa (outside of North Africa), North or South America, the Middle East, or the Indian Ocean.
"La Première Airport Experience for arrivals and connections" Option: the present conditions defining the conditions of purchase of the La Première Airport Experience Option.
The "La Première Airport Experience for arrivals and connections" Option is a service that can only be purchased according to the following conditions of sale:
- The aircraft used for the Long-haul flight for which the Customer has purchased a Business cabin ticket does not have a La Première cabin and
- The Customer has traveled in the La Première cabin in the 12 months preceeding their trip.
Also excluded are destinations on long-haul flights operated by another airline via a La Première-equipped destination.
By purchasing the "La Première Airport Experience for arrivals and connections" Option, the Customer benefits from the following services at Terminal 2, Hall E at Paris-Charles de Gaulle airport on the day of their arrival or during a connection:
For Customers arriving at Paris-Charles de Gaulle:
- Welcome by a La Première agent at the plane door upon arrival at Paris-Charles de Gaulle
- Transfer in a luxury sedan and personalized assistance to the baggage claim area
Customers cannot access the La Première lounge in the customs area or the Arrivals vestibule.
For Customers connecting at Paris-Charles de Gaulle 2:
- Welcome upon arrival of the flight at Paris-Charles de Gaulle 2,
- Personalized assistance within the airport to reach the La Première lounge and then to their connecting flight
- Exclusive airport experience,
- Access to the exclusive Air France La Première lounge
- Transfer in a luxury sedan to the plane for the connecting flight
- Introduction to the crew upon entering the plane
Subject to the conditions indicated in Article 2 hereof, the "La Première Airport Experience for arrivals" Option can be reserved for 320 euros, including tax, or 64,000 Flying Blue Miles per person. The "La Première Airport Experience for connections" Option can be reserved for 990 euros, including tax, or 198,000 Flying Blue Miles per person.
Unaccompanied minors cannot subscribe to the "La Première Airport Experience for arrivals and connections" Option.
4.1 The Customer can pay for the "La Première Airport Experience for arrivals and connections" Option using one of the payment methods offered on the Websites. 4.2 Payment for the "La Première Ground Experience for arrivals and connections” Option can be made in Miles, where applicable.
The "La Première Airport Experience for arrivals and connections" Option is associated with an Air France flight number and must be used on the day of departure of the flight for which the Customer has purchased the "La Première Airport Experience for arrivals and connections option" Option.
The "La Première Airport Experience for arrivals and connections" Option is subject to availability.
6.1 The Option offered to the Customer is personal and non-transferable. Once the "La Première Airport Experience for arrivals and connections" Option is purchased by a Customer, it is neither modifiable, nor exchangeable, nor refundable in cash or by Miles credit except in the cases provided for in Article 6.2. 6.2 The Customer who has purchased the "La Première Airport Experience for arrivals and connections" Option can only be refunded the Price of the Option in the following cases:
- The flight for which the Customer has purchased the "La Première Airport Experience for arrivals and connections" Option is canceled, modified or delayed,
- Following a voluntary flight change made by the Customer, the Option is no longer available (Long-haul flight equipped with a La Première cabin)
Air France shall not be liable and shall not be deemed to have failed in its obligations in the event of non-performance of all or part of the services covered by the present contract due to a case of force majeure as defined or interpreted by French law. In such a case, the Customer shall not be entitled to any indemnity, interest, or compensation for any direct or indirect loss suffered as a result of the failure to provide services.
Air France reserves the right to alter these General Conditions of Sale at any time. Subscriptions to the Option will be subject to the General Terms and Conditions of Sale in force at the time of booking, unless a change to these General Terms and Conditions of Sale is required by law or governmental authority (in which case this change will also apply to all orders already placed).
The present General Conditions of sale are governed by French law. In the event of litigation, the French courts will have exclusive jurisdiction, unless otherwise indicated in the General Conditions of Sale.