Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:
|Change made on airfrance.ch or at a Self Service Kiosk||Change made at an Air France airport counter|
|Ticket purchased on airfrance.ch or at an Air France ticket office||No booking fees||18 CHF|
|Ticket purchased on a third party site or travel agency||No booking fees||36 CHF|
|Refund requested on airfrance.ch||Refund requested at an Air France airport counter or via phone|
|Ticket purchased on airfrance.ch or at an Air France ticket office||No booking fees *||20 CHF|
|Ticket purchased on a third party site or travel agency||No booking fees *||43 CHF|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.