Administrative fees

Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:

Ticket changes

Change made on airfrance.ch or at a Self Service KioskChange made at an Air France airport counter
Ticket purchased on airfrance.ch or at an Air France ticket office No fees 18 CHF
Ticket purchased on a third party site or travel agency No fees 36 CHF

Refunds

Refund requested on airfrance.chRefund requested at an Air France airport counter or via phone
Ticket purchased on airfrance.ch or at an Air France ticket office No fees * 20 CHF
Ticket purchased on a third party site or travel agency No fees * 43 CHF

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency. * Air France charges no fees for changeable and refundable fares Air France charges no fees for unaccompanied children and passengers with reduced mobility Air France charges no fees for refund amounts lower than EUR 100